Privacy Policy
Effective Date: July 7, 2026
Pet Mess Master ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or use our services.
By using our website or scheduling service with Pet Mess Master, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information you voluntarily provide, including:
Name
Email address
Phone number
Service address
Billing address
Number of pets
Property information
Gate access information
Payment information
Communications you send to us
We may also automatically collect limited technical information such as:
IP address
Browser type
Device information
Website usage information
Cookies and analytics data
How We Use Your Information
We use your information to:
Schedule and provide services
Prepare estimates and invoices
Process payments
Respond to inquiries
Send appointment reminders
Notify you of schedule changes
Improve our services
Maintain customer records
Comply with legal obligations
Payment Information
Online payments are processed through trusted third-party payment providers.
Pet Mess Master does not store your complete credit or debit card information on our own systems.
Communications
By providing your contact information, you authorize Pet Mess Master to contact you regarding:
Estimates
Scheduling
Appointment reminders
Service updates
Billing
Customer support
We will not sell your contact information to third parties for marketing purposes.
Cookies & Analytics
Our website may use cookies and analytics tools to improve website performance and understand how visitors use our site.
You may disable cookies through your browser settings; however, some website features may not function properly.
Sharing Information
We do not sell or rent your personal information.
We may share information only when necessary to:
Process payments
Operate scheduling software
Provide customer communications
Comply with legal requirements
Protect our legal rights
Service providers are required to protect your information and use it only to provide services on our behalf.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Customer Photos
Pet Mess Master may photograph service areas before or after service for quality assurance, employee training, insurance documentation, and dispute resolution.
Photos will not intentionally identify customers or be used for advertising without your permission.
Your Choices
You may request to:
Review your personal information
Update inaccurate information
Request deletion of certain information where permitted by law
Opt out of non-essential communications
Some information may be retained as required by law or for legitimate business purposes.
Children's Privacy
Our services are intended for adults.
We do not knowingly collect personal information from children under the age of 13.
Third-Party Links
Our website may contain links to third-party websites.
Pet Mess Master is not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised Effective Date.
Continued use of our website or services after changes become effective constitutes acceptance of the updated Privacy Policy.
Contact Us
Pet Mess Master
Phone: (412) 354-7061
Email: info@petmessmaster.com
Website: www.petmessmaster.com